Frequently Asked Questions


What are the office hours? Poway Self Storage
Monday-Saturday, 10 AM to 5 PM
Sunday: 12 PM to 5 PM
What are the access hours? Poway Self Storage
Monday-Friday: 7 AM to 5 PM
Saturday & Sunday: 10 AM to 5 PM

What security features do you offer?

We offer 24-hour video surveillance, coded gate entry, and perimeter fencing.

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as driver’s license, passport, or state ID.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items or liquids.